Customer Relations
About this resource:
Title en-US:
Customer Relations
Description en-US:
Through the use of technology, students will learn to evaluate information that will attract and retain customers, provide customer satisfaction, and apply principles and processes to meet customers' expectations. Students will learn to use business procedures to produce successful customer interactions and business outcomes. Emphasis will be placed on examining the uses of various types of communication skills, preparing policies and procedures, and explaining processes for managing customer relations.
Publication Status:
Published Subject:
Career Education
Education Level:
11, 12
Language:
English
Date Valid:
2009
Repository Date:
2015-06-08 Download these standards as: RDF/XML, RDF/JSON, Turtle or N-Triples